94% of CUPRA EV owners are happy that they switched to an EV - and 0% said that they would go back to a petrol or diesel car^.
We’re so confident you’ll fall in love with your CUPRA Born in 100 days that if you don’t, we’ll make it really easy for you to return it.
We're confident you'll love the all-electric CUPRA Born. If not, with LOVE ME OR LEAVE ME, simply return it back to us within the first 100 days.
In fact 94% of CUPRA EV owners are happy that they switched to an EV - and zero said that they would go back to a petrol or diesel car.
Every new CUPRA comes with a comprehensive five-year warranty for up to 90,000 miles. The EV battery is covered for eight years or 100,000 miles (whichever comes first).
Choose between an Ohme EV home charger† or a CUPRA Charging voucher with £500 credit† applied to ‘Recommended On The Road Price’ when you order a new CUPRA Born between 1 July 2025 and 30 September 2025 and collect your vehicle by 31 December 2025.
Take advantage of our exclusive offers available with our energy partner OVO Energy, providing a simplified charging experience.
If you don’t fall in love with your CUPRA Born*, then let us know. Your Retailer will inspect the vehicle and we'll arrange a refund depending on your initial finance method.
We refund your advanced payment (cash deposit and/or part exchange equivalent) and settle your finance contract on your behalf. We retain 3 months finance payments for fair wear and tear and deduct any additional damages.
We refund the amount paid for the vehicle less 3% for fair wear and tear and deduct any additional damages.
*Under the Consumer Rights Act 2015, you have a separate legal right to a repair, replacement, or refund if your CUPRA Born vehicle is faulty. This right is entirely independent of any promotional offers under this Scheme. Therefore, if you believe your CURPA Born vehicle is faulty, you cannot make use of this Scheme and should instead contact your retailer directly to exercise your legal rights.
The 100-day period starts on the day you pick your new CUPRA Born up.
The 100-day return is available to retail customers purchasing a CUPRA Born.
Purchases must be using either cash or on Solutions PCP.
Contact your Retailer. Your Retailer will inspect the vehicle and we'll arrange a refund depending on your initial finance method.
We refund your advanced payment (cash deposit and/or part exchange equivalent) and settle your finance contract on your behalf. We retain 3 months finance payments for fair wear and tear and deduct any additional damages.
We refund the amount paid for the vehicle less 3% for fair wear and tear and deduct any additional damages.
*This route cannot be used for faulty vehicles, as we have a separate process for that. Your CUPRA Retailer will be able to support on this.
Your CUPRA Retailer will inspect your car for any damage. An excess mileage charge will be levied if your actual mileage exceeds the pro-rata mileage from your finance contract.
If you want to keep the charger, we will deduct the RRP (currently £999 Ohme Home Pro tethered/£949 Ohme epod untethered) from your deposit before it is returned to you.
If you wish to return the charger, we ask that you arrange for it to be uninstalled, and for the unit to be returned to us.
Any used credit from the charging voucher will be deducted from your deposit, and the voucher will be cancelled at the point of notification.
These will need to be updated by you in the normal way when you change a car.
No, we can’t get you back in your part exchanged car, but we will give you the part exchange cash equivalent back.
Whilst a CUPRA Born may not have been the right car for you, we have many other options available. Your CUPRA Specialist can help you with selecting an alternative. Otherwise, you are free to find another vehicle from whichever route you choose.
If you have moved onto a specialist EV tariff, please speak to your energy provider for advice on your most suitable alternative tariffs.
Click here to contact us now or use the links below to call us or send us an email.
Offer valid on Born orders placed after 17/10/24, not available on Retail Contract Hire purchases. Customer notification to CUPRA of intention to return vehicle under offer required 80 - 100 days from delivery. Available to selected retail customers, 18+ only. Offer subject to availability, usage, condition, mileage and other deductions. Terms, conditions and exclusions apply. Visit terms and conditions for full details.
† Offer open to retail customers in UK, aged 18+. Receive either: a 7kW Ohme Home Pro home EV charger (tethered), a 7kW ePod home EV charger (untethered) or a CUPRA Charging voucher who order a new CUPRA Plug-in Hybrid (CUPRA Leon, CUPRA Leon Estate, CUPRA Formentor or CUPRA Terramar) vehicle between 1 July 2025 and 30 September 2025, collect their vehicle by 31 December 2025 and installation to take place by 31 March 2026. Incentive must be requested at the point of purchase & cannot be claimed retrospectively. Full T&Cs here for CUPRA Born.
^ Source: CUPRA EV white paper. Read the full white paper here.
Barlow Motors Limited is an appointed representative of Ingeni Services Group Limited, Unit 11, Atlas Works, Foundry Lane, Earls Colne, Colchester CO6 2TE which is authorised and regulated by the Financial Conduct Authority. Ingeni Services group Limited’s FCA Number is 747381. Barlow Motors Limited FRN number is 457758.
Ingeni Services Group Limited permitted business is to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only.
You can Check this on the FCA’s Register by visiting the FCA’s website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768.
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor, and we act on their behalf for this introduction. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). For your reassurance, all of the lenders we work with could pay commission at different rates, but the commission we receive does not influence the interest rate you will pay. Our aim is to secure finance for you at the lowest interest rate you are eligible for from our panel of lenders. We will need your consent to receive any commission and will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.
Registered Companies House: BARLOW MOTORS LIMITED: Address: 1 Evans Street, Whitmore Reans, Wolverhampton, West Midlands, WV6 0PL, United Kingdom (05583716)
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